01
Found out too late
The input moved in week one. The business discussed it at the month-end review, by which point the quarter was already priced.
FOR CHEMICAL & INDUSTRIAL COMPANIES
Most companies answer that in three weeks, by hand, across four systems. Northra answers it the same morning. It names the contracts the move touches and what it costs you in margin, then flags which repricing windows are about to close.
Phenol, NW Europe contract ▲ 12.4%
Month-on-month. Third consecutive rise.
€1.24M of annualised margin, across 18 contracts
Two grades, four countries, one key account at 31% of the exposure.
Reprice 6 accounts before 31 March
Each has an index clause that supports the move. After that date they renew at the old price.
Figures shown are an illustrative worked example, not customer results.
Northra is an intelligence layer that sits above the systems you already run. It does not replace your ERP or your CRM. It reads them together, along with your contracts, your market data and your own documents, and answers the questions no single system can answer on its own.
Questions like: this index moved, so which of our contracts does that actually touch? Which customers are about to renew at a price that no longer works? What did we decide last time this happened, and did it work?
The problem
The feedstock price sits in one system, the contract terms in another, and the customer's order history somewhere in a third. By the time someone has assembled all three into a slide, the window to act on it has usually closed.
01
The input moved in week one. The business discussed it at the month-end review, by which point the quarter was already priced.
02
Each region reads the market from its own sources. Leadership receives several versions of the same month and has to arbitrate between them.
03
The contract had an index escalator. It needed notice by a date. Nobody was watching that date, so the contract renewed at the old price.
04
The person who understood that grade, that customer and that plant has retired. The reasoning lived in their inbox.
05
The dashboard shows margin fell. It does not say which accounts caused it, or which of them you can still do something about.
06
Experienced commercial people spend their week building the picture instead of deciding what to do about it.
A worked example
This is the sequence Northra runs. The figures are illustrative, but the steps are the product, and every one of them traces back to the source it came from.
Phenol on the NW Europe contract basis is up 12.4% month-on-month, the third consecutive rise. Northra is already watching it because it feeds two of your grades.
SOURCE: MARKET DATA FEED"Phenol is up" is the easy part. The useful part is which of your products use it, which customers buy those products, on what contracts and at what volumes. Eighteen contracts, four countries, €1.24M of annualised margin exposed.
SOURCE: ERP + CRM + CONTRACTSSix of the eighteen contracts carry an index clause that supports a price move. Each needs written notice before a date. The earliest is 31 March. After that it renews at the old price for its full term.
SOURCE: CONTRACT TERMSSix accounts, ordered by money at stake and by deadline, each with the evidence attached and a draft of the reasoning. The account manager opens it and makes the call with the argument already built.
OUTPUT: OWNED ACTIONSAnd the other twelve?
A flat annual contract cannot be touched mid-term. Its renewal date is known well in advance though, so the case for it can be built over the weeks in between. Spot and order-by-order business moves on the next quotation, which is the fastest lever there is. Others carry a surcharge mechanism, or a rebate tier that is quietly absorbing the increase. Where there is genuinely no lever this quarter, Northra says so rather than sending someone to argue a case the contract does not support.
3 weeks → 1 morning
From the index moving to a priced, evidenced action list.
18 → 6
Contracts narrowed to the ones you can actually act on now.
One version
Every region working from the same reading of the market.
What changes
Without Northra
With Northra
How it works
Plenty of tools do the first stage well and stop there. Some reach the second. The value shows up in the third.
Northra reads your ERP and finance records, your CRM and pipeline, your contracts and specifications, your documents and reports, and the market indexes you follow. Nobody has to move off the tools they use today.
A movement is only useful once it is resolved against your own book: which products, which grades, which contracts, which accounts, which regions. Northra does that resolution, explains the impact in the terms your commercial teams already use, and shows its working.
What comes out is a ranked list of things worth doing. Each carries an owner, a deadline, and one click through to the evidence behind it. Northra also records what acting on it earned, so the next decision starts from a better base than the last one did.
Security & data
Everything runs inside AWS, in the region you choose, in a tenant isolated from every other customer. That includes the AI. Your data is never used to train shared models, and Northra does not write back into your systems.
Stored and processed in one boundary, in your region. No second cloud, no external model API in the data path.
Isolated per customer, encrypted in transit and at rest, with SSO and role-based access your admins control.
Your documents and figures are never used to improve a model that any other customer touches.
We hold neither SOC 2 nor ISO 27001. If a certificate is a hard gate for your procurement, we are too early for you.
Who it is for
Chief Commercial Officer
Where is margin leaking this quarter, and which regions are already on it?
Pricing & margin
Which accounts can I move on, by how much, and before which date?
Key account management
What has changed for this customer since we last spoke, and what should I open with?
Product & segment management
Where is this grade winning, where is it losing, and why?
Executive leadership
What changed, why does it matter, and where do we act next?
How it differs
Each does its own job well. Northra is the layer that gets them to answer one question together.
BI shows you that margin fell.
Northra names the six accounts that caused it, and which of them you can still reprice.
CRM records what the customer did.
Northra explains why: feedstock, a competitor, supply, or contract timing.
A general model answers a question in isolation.
Northra knows your grades, your contracts, your regions and your terminology.
A price service tells you the index moved.
Northra resolves that move against your book and attaches the deadline to it.
Is Northra a fit?
Northra is at its strongest where several of these are true at once.
If several of these are true, the cost of finding out late is already on your P&L.
This is not a tool for small businesses. We built it for industrial organisations where a slow decision, or two regions working from different numbers, shows up directly in margin, growth and customer retention.
Industries
01
Specialty chemicals, polymers, additives, coatings, intermediates, ingredients.
02
Oil and gas, renewables, refining, industrial gases, feedstocks.
03
Advanced manufacturing, components, packaging, machinery, equipment.
04
Metals, minerals, commodities, upstream materials.
05
B2B distributors with complex portfolios and pricing exposure.
Why Northra exists
Industrial companies run on complex systems: assets, products, customers, contracts, regions, regulations, supply chains and markets. Almost every decision needs information from several of them at once, and that information almost never sits in one view.
We built Northra to close that gap. It connects what the business already knows, explains what has changed, and carries it through to a decision someone can take this week.
Next step
A design-partner pilot runs on your own data, in one business unit, against success measures you write down before it starts. Bring us one month you wish you had seen sooner and we will scope it from there.